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Customer Engagement • Engage and brief by customers based on the 2D conceptual drawings provided by customers |
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Design / Product Development • Develop 2D/3D sketches • Estimate production cost & enter into price negotiation and agreement with customers |
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Prototype / Sample Production • Create working moulds and tools for production use and prototype • Based on customer's feedback, prepare further samples to our customer for customer's approval • Proceed to trial-run production sample |
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Mass Production • Commence mass production when production orders are placed with us by the customer • Comply with European standards on the use of chemicals and materials, such as REACH and RoHS |
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Product Delivery • Meet the stringent delivery schedules of customers |
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After Sales / Warranty Service • Warranty Services: repair, refurbishment or replacement of defective products free of charge only when such defect was caused by us during manufacturing processes • After Sales (on a cost reimbursement basis): (i) Refurbish returned products due to damage or mis-handling caused by our customers (ii) Manufacture discontinued models [in small batches and their spare parts] upon request (iii) Repair and polish products which have passed their product warranty period |
